Frequently Asked Questions

How much commitment is required from me?

You need to commit to counselling sessions on a regular basis for them to be effective.

What will happen at the initial consultation?

You may be feeling a little bit anxious, and this is entirely normal. This is an opportunity for us to meet each other and to discuss why you’re thinking about counselling at this time. We will touch briefly on what is going on for you now, and perhaps look briefly at something of your past. It is an opportunity for us to decide whether we want to continue working together because we know that finding the right person for you is vital to the effectiveness of your counselling.

How long is each session?

Each session is 50 minutes long and starts and finishes on time.

How many sessions will I need?

This really depends on what issue or issues you feel you’d like to work on. Shorter-term counselling can be very helpful for dealing with a current crisis, but longer-term counselling is much more effective when looking at more deep-rooted issues. It is impossible to put a ‘typical’ timeframe on counselling because we all have different requirements and circumstances, and are happier and less-pressured when going at a pace with which we are comfortable. What we will make certain of though is that we are working together as best we can and, to this end, we will do a review at every sixth session, or as often as you would prefer. It may be helpful to think in terms of working with us for an initial six sessions, and then we can discuss whether you feel you would benefit from any more.

Is counselling effective, really?

That’s a tricky one to answer because so much depends on the work and commitment that needs to be put into the process by you, the client. Both our counsellors are very experienced, and have had the privilege of offering counselling very successfully to many people of very different backgrounds. Yes, counselling can be hugely effective, but there can never be a guarantee. Our aim is to ensure that we work together with you, to best effect and with common purpose and trust, to help you achieve the hopes you may have of coming to counselling.

What about confidentiality?

The Conwy Counsellors practice in strict accordance with the BACP’s ‘Ethical Framework for Good Practice in Counselling & Psychotherapy. The answer to this question is yes, and we will explain it fully to you at your initial consultation. If you decide to continue counselling after the consultation, both parties will sign a counselling agreement at the first session so as to ensure that the necessary safeguards are fully understood.

Do you hold professional insurance?

Yes, The Conwy Counsellors has both public liability and professional indemnity insurance.

Do you work with people who have a serious mental illness such as schizophrenia?

No. It is much more appropriate for them to be seen by a psychiatrist.

Will I be charged if I do not attend a session?

There will be no charge for a cancelled session provided notice of 48 hours or longer is given to The Conwy Counsellors.